Fantigma Pty Ltd
(Trading as AthletesVoice)
We respect your privacy
1.1. Fantigma Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. “Personal information” is information or opinion about you, from which you can be identified.
Collection of personal information
2.1. Fantigma Pty Ltd will, from time to time, receive and store personal information you enter onto our website, provide to us directly or provide to us through other forms. See paragraph 10 below for more information on our website collection.
2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and deliver our service. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, login via social media platforms, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3. Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
Use of your personal information
4.1. Fantigma Pty Ltd may use personal information collected from you to provide you with information, updates and services. We may also make you aware of new and additional products, services and opportunities offered by us and third-party service providers. We may use your personal information to improve our products and services and for any of the following reasons:
- to provide administrative functions related to our services;
- to deliver content, marketing and advertising that we think you will find interesting;
- for other marketing and client relationship purposes;
- to allow you to participate in games, competitions, or rewards programs;
- to respond to any customer enquiries;
- for the purposes of research and analysis;
- as part of social sharing functionality; and
- to enter into agreements with you.
4.2. Fantigma Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
Disclosure of your personal information
5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Sports 3.0 Pty Ltd, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia, including but not limited to New Zealand, USA and the United Kingdom.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the circumstances specified in this provision.
Security of your personal information
6.1. Fantigma Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to our office at 48 Epsom Road, Zetland NSW 2017. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
If we cannot resolve your complaint to a satisfactory standard, you are entitled to lodge your complaint in the Office of the Australian Information Commissioner.
Website and applications
10.1. When you come to our website (www.athletesvoice.com.au) or any applications that we own or operate, we may collect certain information such as browser type, operating system, content viewed or shared, sites viewed immediately before coming to our site, as well as any other information related to your usage of our site. This information is used in an aggregated manner to analyse how people use our site, applications and services.
10.4. Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Fantigma Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
Process for opting out
11.1 You can block certain advertisements by blocking or deleting cookies in your browser settings. Some third party providers use tracking technology other than cookies to deliver targeted advertisements to you. To opt out from being served this type of advertising, while using any services provided by Fantigma Pty Ltd, please contact us directly at email@example.com
11.2 If you would like to opt out from receiving promotional material from Fantigma Pty Ltd, you can follow the unsubscribe instructions which we include at the bottom of our emails and text messages. If you have installed our app, you can stop push notifications by changing the settings in the app or on your mobile device. For any additional questions relating to promotional material please contact us at firstname.lastname@example.org
11.3 If you have linked any of your social media profiles to a service provided by Fantigma Pty Ltd you can cancel that by changing your account settings. If you need any assistance with changing your account settings, please contact us at email@example.com
| 48 Epsom Road, Zetland NSW 2017